Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
1-7 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of massageofficechairs.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://massageofficechairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
It's a class masager, not like it, like it all like it. I will do good and great and small mʼyazi. My Shia in the capture
Very well the gun, it is a powerful and very functional pistol super recommended. The shipment was delayed a little but if I arrived. Suitable for therapy
very good product and good battery, v.
Sent quickly. Packed poorly. Only in the package. The case was damaged during delivery. Arrived on time.
Very good material, quality product, I am very satisfied with my purchase, I will certainly buy again, super fast shipping, seller is congratulated, thank you until the next purchase!
Good material, I am very satisfied with my purchase, I will certainly buy again, super fast shipping, seller is congratulated, thank you till next purchase.
Good device, solid quality. It is gently on without counter pressure, as soon as the deeper massage starts with counter pressure.
Hello! This is my first order on this website. Did not expect that within 3 days the courier will bring us the parcel. Massager in good condition. I am satisfied with the purchase!
Excellent massager, all the nozzles are included, but one does not have a sealing rubber, you have to remove from the other nozzle. The battery lasts for a short time, for about 30 minutes of massage. Charges fast enough, but not from any charging or every cable. From the kit is charging normally. Thanks to the seller.
The self-massager is kind ale the delivery is just a fool of the litter. Checking 13 days Khovno Sho pratsyu ale yaksho order for a gift or not recommended
With fast delivery, I feel heavy in unpacking the received items and touch the body. It's not a mate! It also works by pressing the actual power button. I can't say it's good or bad because it doesn't heal at once, but I like it.
It arrived in bulk in a plastic bag without a light-blocking buffer with other items purchased. This product itself was boxed but was crushed. When the main body itself is pressed hard without any particular problem, vibration becomes strong. Vibration can be recommended stronger than a product that fits in an inexpensive palm.
Everything is fine, the device works, although when you opened the package everything was like taken out of the dog's throat. The cardboard, broken as if Mike Tyson made him a punching bag, but after turning it on, I checked and it works as it should, everything is OK. I recommend
Received before the date is very good, it works perfectly is what I expected. The box came half a day, but the product intact
It works wonderfully. It is light in hand, all 4 attachments are here, and you have 6 strength levels to choose. You get a small booklet for infos such as which attachment is for what use and advices on how to massage to relieve a certain pain (such as pain in glutes, plantar fasciitis, harmstrings etc.) Both my husband and I have tried it and were amazed. For such a cheap price getting a product this good was not something I expected. Shipment was prompt and it came in less that a week. I am very grateful and pleased with this purchase.
I frankly love this product. I wish the battery lasted longer. But you can definitely feel how good this works on your muscles.
All right with product packaging and extra items that comes demonstrated also this OK