Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
1-7 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of massageofficechairs.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://massageofficechairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
For the price, looks good and good quality. Just with time to wait for it to keep working!
Arriving five days later. Quality Good. I need to buy one more. Xiaomi GTS GTR series contrast, nothing. Do you have it at this price? Plating also color. After installing the app, you can catch it in it. Function easy to write and light
The ECG + ppg Bluetooth call watch men's watches is very beautiful. The Smarth watch has 2 1 silver bracelets and another gray color plastic. I bought to give as a gift. The person liked it very much. I'm gonna buy more. I really liked this watch ECG + ppg Bluetooth call watch... Screen Screen Screen Screen Screen .... .....................................
Very good in quality and battery lasts 3 days. I am very satisfied.👌🏼
Very good watch this great as the photo and recommend and I would buy another one for my brother and it is very good price
🤩The truth, I loved it!!! Very nice looks great it fulfills the functions very striking nothing exaggerated but it looks luxurious. Precise for a gift.🤩
easy to set up and has plenty of options fits well
Works very well pleased the practicality of use the app is well functional can buy without fright.
Arrival 2 days before the date, well packed. It is the second that I buy it is well finished and of good quality .. For the price it is plus than perfect and works very well. Thanks to the seller for the speed of delivery.
Arrived very fast and very well packed I recommend the seller
Thank you Ali Express. Your service is greatly appreciated.
The watch is just as it is in the specifications and arrived in perfect condition
Excellent Product, I will order another. It is easy to configure using an application that must be downloaded to the mobile phone. Instructions in several languages. Recommended seller. Thank you very much.
Watch satisfied the description Nice spacious band the Closet and band is entirely of steel After charging installed something that was very simple I am very satisfied with it really recommended now 24 hours after charging and still enough battery for estimates I have 2 more days
The watch is great, it has everything he should have except the GPS, but I will hit the house without navigation! A bit low on clock faces, but for this money 70zl, is a great offer for undemanding! I recommend the shop and watch
Very good watch. I don't have gps but I bought with the other functions
Size is bigger than I intended, Bracelet seems to be very good and strong a little heavy above I would like, GPS functions not present, other functions ok, battery life depends on the user but should last more than 4 days, In my case iPhone did not send WhatsApp message to the watch screen something was sent by the ad, touch screen satisfactory, I would like more buttons for easy navigation, sharpness clarity screen resolution very good
Received within all facilities as seen while ordering, very satisfied
The watch screen is a lot big, but it can be reduced, and it works well, and it's too bad.
It takes me a while to arrive, it still needs to be tried but you can see that it is of good quality. It would be necessary to test it to see the battery life, and it comes with its charger and a QR code to sync the watch to the phone