Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
1-7 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of massageofficechairs.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://massageofficechairs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Nice binoculars. After buying a pair for myself I got this second one for my daughter, who loves her present.
The binoculars come very well packaged with special protection the box so that they do not get damaged, the product is very good quality, the plastic is resistant, I tested them and the vision is I highly recommend them, I buy them why I will travel to Guatemala to see the fire volcano and I want to enjoy the views of the acatennago volcano and with these binoculars I will undoubtedly be able to enjoy the views
This 50,000 German military binocular is very nice. It has excellent build quality and is very comfortable to hold. It has a very nice and smooth rubber-coated surface over the entire binocular, so you get a very good grip. It also comes with a bag, which is nice. I like these binoculars. They might be a bit big for some people, but they are very sturdy and waterproof, so they can withstand rough handling. The lens covers are also very good. So I am very satisfied with these binoculars. There are smaller binoculars as well which are perhaps better suited for some people, but if you buy these binoculars, you will get a very good pair. So I recommend these binoculars.
I have a little paint on my hand, but I like the performance.
Of good quality received very quickly to see in time packaging very professional not at all disappointed well the team
Amazing product, excellent quality both in visibility and to the material that is well resistant.
100%, as described in the ad. I used it, confirming its range and regulation. Very resistant too.
Very good product. Looks good quality and the image is very sharp. Arrived well packed and within the delivery time. I would buy it again without any doubt.
Fast shipping to CDMX, good packaging by seller is very appreciated, just need to try them
It's been packed in the air cap, but it's nice ~ ~
It is more satisfactory than expected. A function proportional to the price, but it is recommended .. ^ ^
Very Good Itum great pakining Pakining is Very Good
It is such as what was published, it arrived in perfect condition, very satisfied.
I have no problem looking at the mountains from my house and I be better than 20 miles away. I recommend this set two be part of your vision arsenal wether you bird preferable or natural enthusiastic about what nature offer's. Hunting with my binoculars would be exceptional and fun. because my arsenal of eyeballs are now put two shame and im shore i will be visiting the donation box for Good Will or Salvation Army. Truefuully i can't even imagine picking up my 5 different pair's of binoculars again.
Quality is Very Good, Well Packing, Purchased Two Binocular, Thanks Saler.
The binoculars came very well packed and with great protection for shipping!